Casumo Review
30 Free Spins + 100% Bonus up to PS300
18+. Only for new UK customers. Opt-in required. 30 spins for Book of Dead upon registration Deposit bonus of 100% up to PS300. Minimum deposit PS10. 30x wagering requirement (game weighting) applies. Maximum bonus bet PS5. T&C's apply. Please gamble responsibly, www.begambleaware.org
Highlights
Overall rating
Payment methods
9 / 10
current promotions
7 / 10
Slots & Games
10 / 10
customer support
10 / 10
mobile experience
9 / 10
Casumo, an online casino, was established in Gibraltar in 2012. The casino has won eight awards over the seven years it's been open. This newcomer was more than intriguing, so we decided that we would test their offer. We played a lot and gathered enough information to write a Casumo review. This will include details about their bonuses, customer service, and banking.
User Experience 9/10
Casumo is built on a stable and powerful platform that can easily handle more than 1000 different games without any glitches or bugs. The platform is compatible with different resolutions and screen sizes. Players can also download an application for their mobile devices which runs as well as the desktop version.
Software & Games Selection 10/10
Casumo casino hosts over 1,500 games. This is far more than the industry average of 1,000. You will find all the usual varieties, including table and live games, as well as a section with slots that offers dozens of jackpot titles.
Bonuses and Free Play Options 7/10
Casumo's bonus section has a very low number of promos when compared to other casinos sites in the UK. Although there are only two bonuses available, they offer great boosts to your gaming experience. You can also claim the Casumo casino bonus without deposit right after you register.
Customer Support 10/10
There are two ways to contact customer support: via email or live chat. Casumo has a professional, helpful customer service team that can resolve any issue within minutes.
Banking Options 9/10
There are many banking options available to players: Skrill (debit for UK), Mastercard(debit for UK), Skrill (debit or UK), Neteller, Skrill and Mobile Billing. Casumo online casino processes transactions in a matter of hours. Debit card holders may need to wait for a few days before the transfer is processed.
Security 10/10
To ensure that transactions are secure, the casino follows the US-EU data privacy standards. The website also offers a comprehensive Responsible Gaming Program that includes self-exclusion, limits and contact with relevant agencies for gambling problems.
A tempting free bonus
Casumo currently offers two bonuses: the 100% Welcome Bonus and the Casumo Casino Free Spins No Deposit Bonus.
All you have to do to claim your Welcome Bonus is to deposit PS10 and the website will match the amount up to PS300. You will need to wager your bonus winnings thirty times before you can withdraw any of them.
The second bonus is not yours to claim. It will be given to you right after you register. However, there are some rules. You can't use your Starburst Free Spins. The 30x rollover is required to claim the money.
Casumo Adventure
The bonus list is not as impressive as other online casinos but it stands out in our Casumo review because of the Casumo Adventure bonus feature.
You can earn points every time you play games. When you reach a certain level you will be awarded a belt. This belt grants you even more valuables for the next session and a trophy that highlights different challenges you have completed. You can also earn points by playing games that you can use to get cashback and bonuses.
Casumo Games
There are approximately 1500 games on the website. You can find live and table games as well as slots, live games, and jackpot titles with large prizes. You can find many games providers, including Microgaming and Quickspin, NetEnt as well as NetEnt, IGT and Evolution.
Table Games With All Kinds of Stakes
There are around 60 titles in the table games section. There are four variations of Baccarat: Blackjack, Roulette and Poker. The majority of the roster is made up of duplicate titles, with the only difference being their stakes. For the incredible atmosphere and high stakes, we recommend the Blackjack Professional series.
Casumo Slots with Many Jackpots
This section contains around 1400 games. This section includes classics such as Age of Gods as well as licensed franchises such as Planet of the Apes or Game of Thrones. Casumo has around 60 jackpot titles for players looking to play slots that offer a higher prize. Top Cat and Mars Attacks are two of our favorites for their large prize pools and great graphics.
Casumo offers a free trial option that allows members to play for real money before they purchase. It is accessible by clicking the "Try for Fun" button located on each game's icon. However, live casino games do not have this option.
Enjoy Live Gaming in a Relaxed Atmosphere
Members can play around 20 live games, including poker, blackjack, poker and dream catcher. Blackjack 3 and Blackjack Club Room are highly recommended for their exceptional atmosphere and high stakes.
Simple Foundation
It is very simple in its design. It is easy to find everything you need and the buttons are big enough to be clearly visible. The Casumo login, sign-up, and FAQ buttons are located on the left. The bonus offer and games are located in the center of the page. The bottom section is reserved for legal documents and licence information.
All games are run at maximum speed, and we did not experience any problems playing them. They usually take a few seconds to load, even live casino rooms. You can change the resolution of all titles and run them on any device.
Casumo Casino Mobile App
Casumo's app can be downloaded from specific web shops if you want to play online games. You can access most of the game roster, including all categories. The app allows players to deposit and withdraw money. You can contact the customer service via email or live chat if you have any problems with it.
Multiple Awards
During our Casumo review, we noticed that the website had won multiple awards for its excellent interface. These three awards are from EGaming Review Nordics - the largest online casino networking organisation. EGR is a network that promotes cooperation, the acceptance of new technology and provides a platform for gambling businesses to network. This website was awarded the Best In-House Innovation Award for 2015, Best Mobile Operator award for 2017 and Best Mobile Operator award for 2018.
Joining Casumo Casino
Look for the Sign up button on the left-hand side of the page once you have reached the main page. Click on the button to open a pop-up. Here you will need to enter your name and email address, username and password. The website will then ask you for your date, country, address, and phone number. You can now play by confirming your email address.
Casumo casino customer service can be reached by clicking the button to the right of the screen if you have any issues while playing. You can also send an email to [email protected] and use the contact form just below the live chat button.
We tried their email and live chat services and both were quick to respond. You can expect a quick reply from the team at all times of the day.
Is Casumo Casino Legit?
Under the license number C55663, the website is managed and established in Malta. Since it operates remotely in the UK, Casumo also holds a licence from the UKGC under the number 000-039265-R-319417-014.
Casumo offers a Play Okay program if a member experiences symptoms of irresponsible gambling. Casumo offers a variety of options for members to limit their wagers, losses and deposits. Players can also seek assistance from the CasumoCare staff or professionals who work closely with Casumo such as Gamcare and GamTalk, Gambling Therapy, Gamcare, GamTalk, and other.
Quick Payment Processing
Our review was different from other Casumo casino review. We played for real money to give you complete information about the casino. To test their services, we both deposited and withdrew.
Members can pay using Visa, Mastercard or Skrill. The casino will not charge fees for any of these payment methods. Click on the Balance button and choose your deposit method. Depositing with an e-wallet is quick and easy, but it can take up to an entire hour for your withdrawal to be processed.
Secure and tight
Casumo online casino takes security very seriously. Casumo casino online uses the most recent PCI standards for payment and SSL encryption to protect data. Independent third-party agencies test all their games for RNG. The website uses account verification to protect your account.
CONCLUSION
Casumo Casino offers a complete casino experience. With over 1500 games, the website also offers licensed franchises. The platform runs smoothly without any problems. Although the site could do with a few more promotions, they are still very attractive. We will summarise the key points we discovered and invite you all to give Casumo another chance.