Ladbrokes Casino Review
Get a PS50 WELCOME BOON
18+. Only for new players. Minimum bet EUR10 for qualifying games 40x wagering requirements (bonus only). The bonus is valid for 30 days. Certain deposit types excluded. Excluded from this list are bets that cover more than 70% of the Roulette table. T&Cs Apply.
Highlights
Overall rating
Payment methods
8 / 10
current promotions
5 / 10
Slots & Games
7 / 10
customer support
8 / 10
mobile experience
8 / 10
Ladbrokes is a well-known name in the gambling industry. It was established in 1886. Since then, it has been a hugely successful company. In 2016, the Coral Group was acquired.
This review will focus on Ladbrokes' massive casino section. We will examine every aspect of the site, from security and performance to promotions and game selection. We'll also evaluate whether or not this casino is right for you over the long-term.
User Experience 8/10
This interface is intuitive and allows you to quickly access all important areas. The registration process is quick and easy, and all games are clearly explained.
Software & Games Selection 7/10
UK casino sites usually offer a great deal and have a wide selection of games. You can find hundreds of games, many of which were developed by NetEnt and Playtech.
Bonuses and Free Play Options 5/10
This is easily the weakest part of Ladbrokes Casino. You can play many games free of charge, but this does not compensate for the lackluster bonuses available, especially the welcome offer.
Customer Support 8/10
The customer service team can be reached via phone, live chat, or DM on Twitter. This makes for a great customer service offering.
Banking Options 8/10
You can fund your account using any of the most popular payment methods, including credit/debit cards, PayPal, Neteller, and paysafecard. Transactions are fast and easy, with minimal withdrawals and deposits.
Security 10/10
Ladbrokes uses 256-bit encryption and has its security certificate issued to it by COMODO. The casino is also licensed by the British Gambling Commission (GBGC) and Gibraltar Gambling Commission (GGC).
Ladbrokes offers bonuses and promotions
This welcome offer, which promises a PS50 bonus for just a PS10 stake, looks too good to be true at first glance. It is, unfortunately.
You only need to wager PS10 to activate the bonus at Ladbrokes Casino. There are many games to choose from. You will then automatically receive a PS50 bonus. Problem is, you will need to wager 40 times the bonus amount to withdraw any winnings.
This disappointment is not made up by any other promotions. Although there were some jackpot offers at the time this article was written, they are not special enough to be worth special attention.
Online Games Selection
Ladbrokes has a huge selection of games, as you would expect from a large-name casino. There are more than 400 games to choose from, including live and regular casino options and a wide variety of Ladbrokes slot machines.
High-Quality Software Developers Most of the software is supplied by industry giants Playtech. The partnership was established in March 2013, after Playtech ended their successful collaboration with William Hill, Ladbrokes's competitor. Playtech has provided hundreds of high-quality games to Ladbrokes since then.
Ladbrokes has also hired the services of many other well-respected developers like NetEnt and Microgaming.
Ladbrokes VIP Program
Ladbrokes' casino offer wasn't very impressive, and the Ladbrokes VIP Program isn't enough to make up for it.
There are some good benefits to moving up the levels (bronze, silver and gold, platinum), such as VIP promotions for certain games, priority customer support, and a chance to win prizes. However, the entry barrier is high. To even be eligible for the bronze tier you will need to deposit a substantial PS1,000 each month.
You can still earn comp points, which can be used to exchange for real cash, even if you are not a VIP at Ladbrokes. For every PS10 you stake on slots or casino games, you get one point. At the lowest account level, 100 comp points can be converted to PS1. This is not an incredible deal.
Smooth Gaming Experience
Ladbrokes' entire interface is intuitive and makes it easy to use. All of the main sections, including promotions, games, Ladbrokes Live Casino and so forth, can be accessed with a click via the top bar. It is easy to find the games you are looking for thanks to an intuitive layout. These games are intelligently sorted into Top Games or New Games. Then, the types of games - Slots and Jackpots, Table & Cards, and so on - are listed.
It is also well optimized. The main website loads fast, and the Game Launcher takes 10-20 seconds to load if you have a good internet connection. It's simple to adjust the window size once you have loaded your chosen game. The games will adapt well to these changes.
You can also play on the go with Ladbrokes. Ladbrokes offers mobile casino apps for iOS and Android. The latter is particularly good (it received a rating of 4.4/5 on the App Store at the time this article was written). The Ladbrokes app is available for both Android and iOS. This allows Apple users to enjoy the full experience. We must admit that the Ladbrokes Casino app doesn't work well on Android devices. This is something they may consider improving in the future.
Ladbrokes Customer Service
Ladbrokes registration is fast and easy. We love it! The registration process is quick and easy. It covers your personal information, contact details and account details (username and password, deposit limits, and deposit limits). You can then start exploring the website right away.
Our Ladbrokes review also addresses the casino's international aspects. In terms of being internationally-friendly, Ladbrokes is a mixed bag. The website is only available in English and German. It also supports residents from many countries that are often on the 'prohibited list, such as Australia, Belgium, and Spain. However, it will not allow gambling from the USA or any other country in the world.
Ladbrokes has a wide range of contact options for customer service. The support team can be reached via phone or live chat. You're also invited to drop by their DMs on twitter. In addition, there's an intelligently-organised FAQ section with well-written articles that cover everything from signing up to the intricacies of Ladbrokes casino free spins.
Security, Deposits & Withdrawals
Ladbrokes offers a wider variety of currencies than most large casinos. You can make deposits in GBP and EUR as well as USD, AUD, AUD, NOK, NZD, and USD. You must remember that once your currency is set during registration, it cannot be changed again. These deposits can be made via credit or debit card (debit only in the UK), PayPal or Apple Pay, Skrill or Neteller, paysafecard or at a Ladbrokes betting shop.
Depending on which method you choose, the minimum deposit amount is PS5 or PS10. All deposits are processed immediately. Ladbrokes has a very low minimum withdrawal amount of PS0.01. Withdrawals are processed within 6 hours, 1-3 days if you use credit/debit cards or Apple Pay.
Ladbrokes' games are fair!
Fairness starts at the bottom level with terms and conditions. Ladbrokes is a good example of this. The terms are clear and concise, with the intention of focusing your attention on the most important points. For example, the terms relating to the welcome offer are written in bold letters. This is to ensure that you understand all wagering requirements before you sign up for the Ladbrokes Casino. We fully support this practice and encourage it.
Ladbrokes also wants to emphasize how fair their games are. You can find a whole section that reassures you that they "guarantee fair playing at all times". Gaming Laboratory International has independently audited RNGs to achieve a lot of this.
Ladbrokes has a solid selection of security measures that will increase your peace of mind. It uses SSL and 256 bit encryption to protect login details. Ladbrokes also holds a COMODO security certificate and valid licenses from both the British Gambling Commission (GBC) and the Gibraltar Gambling Commission (GGC).
Conclusion
We like to be balanced, but we must say that this casino is very good. The only thing that makes it less than stellar is the lackluster promotions. It's well-organized, has a large selection of games and is highly secure.
We promised that we would evaluate this casino to see if it is one you could stick with. Our conclusion? It is unambiguously, absolutely, and definitively.